Returns & Exchanges
We want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all our organic beauty essentials. If you are not completely happy with your purchase, we are here to help you find a better match or provide a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Safely pack the items in their original packaging to ensure they are protected during transit, including a copy of your packing slip or authorization email.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for your records.
- 4.Receive Your Refund
Once our studio receives and inspects your return, we will process your refund to your original payment method within 5 to 10 business days.